Refund Policy

Thank you for choosing The Bharatpur News for your software-based services. We strive to provide you with the best user experience and ensure your satisfaction. However, we understand that circumstances may arise where you might require a refund. This refund policy outlines the guidelines and procedures for requesting and obtaining refunds for our services.

Eligibility for Refund

Refunds may be issued under the following circumstances:

  1. Service Unavailability: If the software-based service you purchased from The Bharatpur News is unavailable or experiences significant downtime, and we are unable to resolve the issue within a reasonable timeframe, you may be eligible for a refund.
  2. Service Non-Performance: In the event that the service you purchased does not perform as advertised or fails to meet the stated functionality, you may request a refund. However, please note that minor software bugs or temporary performance issues may not necessarily warrant a refund.
  3. Cancellation of Service: If you choose to cancel your subscription or terminate the service before its expiration date, you may be eligible for a refund based on our cancellation policy.

Refund Request Process

To request a refund, please follow these steps:

  1. Contact Customer Support: Begin by contacting our customer support team at support@thebharatpurnews.com and provide the necessary details regarding your refund request. Include your order number, the specific service for which you are requesting a refund, and a detailed explanation of the reason for your refund.
  2. Evaluation of Refund Request: Our customer support team will review your refund request and assess its eligibility based on the criteria mentioned in the “Eligibility for Refund” section. We may require additional information or documentation to evaluate your request thoroughly.
  3. Refund Decision: Once your refund request has been evaluated, we will inform you of our decision via email. If your request is approved, we will proceed with the refund process.
  4. Refund Processing: The refund will be processed through the same payment method used for the original purchase, unless otherwise specified. Please note that the processing time may vary depending on your payment provider.

Non-Refundable Items

Please be aware that certain items are non-refundable. These include:

  1. Digital Products: Once a digital product, such as software licenses or access to online services, has been delivered or accessed, it is considered non-refundable.
  2. Third-Party Services: Any third-party services or products that are integrated or bundled with our software-based services may have their own refund policies. You should refer to the respective third-party provider’s terms and conditions for their refund policy.

Modifications to the Refund Policy

The Bharatpur News reserves the right to modify or update this refund policy at any time without prior notice. Any changes made to the policy will be effective immediately upon posting the revised version on our website. We encourage you to review this refund policy periodically to stay informed about any updates.

Contact Us

If you have any questions or concerns regarding our refund policy, please contact our customer support team at support@thebharatpurnews.com. We are here to assist you and address any issues you may have.

Note: This refund policy applies specifically to software-based services offered by The Bharatpur News and may not be applicable to other products or services provided by our company.